Frequently asked questions

Last updated: May 30, 2026

Does FieldSuite.ai work without internet?

Yes. The app is offline-first — you can capture visits, attendance, orders, and payments with zero signal, and everything syncs automatically when you reconnect.

How much does it cost?

The Starter plan is free and includes one admin plus one employee seat with every module. Beyond that you pay per employee seat — ₹349/month in India (plus GST) or $12/month elsewhere, with 20% off when you pay annually — all managed from the web admin portal.

How does employee login work?

An admin adds employees and sets a PIN. Employees sign in with the company code, their employee code, and that PIN — no email required.

Is location tracked all day?

No. GPS runs only while an employee shift is checked in, via a foreground service, so it does not drain the battery all day.

Which languages are supported?

English and Arabic ship from version 1, with full right-to-left layout support.

How do I delete my account?

Use the account-deletion request on the in-app Send-feedback form or the website contact form, or email hello@fieldsuite.ai, and we will process it.