Privacy Policy

Last updated: May 30, 2026

Who we are

FieldSuite.ai is operated by Cygnuz Software Solutions (GST 33DMDPA7736R1ZN), Chennai, Tamil Nadu, India. You can reach us at hello@fieldsuite.ai.

Information we collect

Account data: company name, admin email, employee names and codes.

Operational data you enter: clients, visits, attendance, orders, payments, and notes.

Location data captured only while an employee shift is checked in, used for route and attendance records.

Device and diagnostic data: app version, device model, and OS version, used to support and improve the app.

How we use your information

To provide the field-sales features you and your company use.

To sync your data across devices and keep it available offline.

To provide support and to protect against fraud and abuse.

Data sharing

We do not sell your data. We share data only with service providers that host and process it on our behalf (such as Google Firebase) and where required by law.

Data retention and deletion

You may request deletion of your account and associated data by contacting hello@fieldsuite.ai or using the in-app account-deletion request. We process such requests within a reasonable period, subject to legal retention obligations.

Contact

For any privacy question, email hello@fieldsuite.ai or write to Cygnuz Software Solutions, 2nd floor, 48/111, 2nd Ave, near Nagathamman temple, Thanikachalam Nagar, F Block, Ponniammanmedu, Chennai, Tamil Nadu 600110.